Privacy Policy

1. Introduction

İntem Triko Sanayi ve Ticaret A.Ş. ('Company') places great importance on user privacy. Our policy is prepared in accordance with KVKK Law No. 6698, EU GDPR and other applicable legislation.

2. Information Collected

a) Automatically Collected Data

IP address, geographic location (country/city), browser type/version, operating system, device type, visit date/time, pages viewed, referring URL, language preference.

b) Contact Form Data

Name, email, phone, company, country, area of interest and message content.

c) Cookies

Please review our Cookie Policy for details.

3. How We Use Your Data

• Responding to and following up on your contact requests
• Product/service information, preparing quotations, sample shipment
• Monitoring and improving website performance
• Fulfilling legal obligations
• Fair/event invitations (with your explicit consent)
• Statistical analysis and reporting (with anonymised data)

Analytics and marketing activities carried out through cookies and similar technologies are conducted based on your explicit consent where required by applicable legislation. Data obtained in this context is analysed to improve user experience and no automated decision-making processes with legal effects are conducted regarding data subjects.

4. Data Security

SSL/TLS encryption, firewall, access authorisation, regular security updates, staff privacy training and data minimisation principle are applied.

5. Third-Party Services

Our website may use Google Analytics (visitor analytics), Google Fonts (typography) and hosting service providers. These providers may act as data processors or in some cases as data controllers. Our Company enters into data processing agreements compliant with KVKK and applicable legislation.

6. International Data Transfers

Some providers may process data outside the EEA. Standard contractual clauses and appropriate safeguards are ensured under KVKK Article 9 and GDPR Article 46.

7. Retention Period

Contact form: max 2 years. Analytics: max 26 months. Cookies: session or max 13 months. Statutory periods reserved.

8. Children's Privacy

Our website is not directed at individuals under 18.

9. Your Rights

For your KVKK rights, please review our Data Protection Notice. Additional GDPR rights for EU/EEA citizens:

• Right to data portability (GDPR Article 20)
• Right to restriction of processing (GDPR Article 18)
• Right to object (GDPR Article 21)
• Right to lodge a complaint (GDPR Article 77)
• Right to object to automated decision-making and profiling (GDPR Article 22)

10. Data Breach Procedure

Notification to supervisory authority within 72 hours under KVKK Art. 12 and GDPR Art. 33-34.

11. Limitation of Liability

We are not responsible for third-party privacy practices. Liability for force majeure is limited by KVKK.

12. Governing Law

This policy is governed by Turkish law. Istanbul Courts have jurisdiction.

13. Contact